Panvor offers handmade pet products and accessories for dogs and cats, including feeding stations, pet beds, cat furniture, leash holders, and other pet products.

Panvor currently ships to customers within the United States.

Panvor offers handmade pet products designed for everyday life with dogs and cats.

Orders are generally processed within 1–2 business days. Business days are Monday through Friday.

Our estimated total delivery time is 3–6 business days. This includes 1–2 business days for handling and approximately 2–4 business days for transit.

Our daily order cut-off time is 5:00 PM Eastern Time (ET). Orders placed after the cut-off may begin processing on the next business day.

We accept major payment methods available at checkout, including major credit and debit cards.

Payment information is processed through secure payment processing services available during checkout. Customers should never send their card information to us by email or other communication methods.

Yes. You can request a return within 90 days of receiving your order, subject to the conditions described in our Return & Refund Policy.

No. Panvor covers the cost of return shipping for approved returns. Customers do not need to pay the return shipping cost.

Once the returned product has been received and the return has been approved, your refund will be processed within 7 business days.

Refunds are issued to the original payment method used for the purchase.

Please contact us as soon as possible with your order number and information about the issue. We will review the problem and provide instructions for resolving it.

Yes. Handmade products and products made with natural materials may have minor variations in appearance. These variations can include differences in texture, grain, or other natural details.