Privacy policy
Privacy Policy
Last updated: September 17, 2026
At Panvor, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our store.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
When you use our website or purchase a product from Panvor, we may collect information necessary to provide our services, process your order, and communicate with you.
Information you provide to us
This may include:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Information you provide when contacting us
Payment information
When you make a purchase, payment information is processed through our payment processing services. Panvor does not need to directly store your complete credit or debit card number.
Payment information may be processed by third-party payment service providers in accordance with their own privacy policies and security practices.
Information collected automatically
When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general usage information.
This information may be used to help operate, maintain, secure, and improve our website and services.
2. How We Use Your Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Shipping products to you
- Providing customer support
- Communicating with you about your orders
- Responding to questions and requests
- Maintaining and improving our website
- Preventing fraud, abuse, and unauthorized activity
- Complying with applicable legal obligations
3. Sharing of Information
We may share personal information with service providers when necessary to operate our business and provide our services.
These service providers may include payment processors, shipping and delivery providers, website and technology providers, and other services that help us operate our store.
We may also disclose information when required to do so by law, legal process, or a valid governmental request, or when necessary to protect our rights, customers, property, or the security of our services.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide website functionality, remember preferences, understand how visitors use the website, and improve the shopping experience.
Some cookies may be provided by third-party services that operate on our website.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Order and Transaction Information
When you place an order with Panvor, we retain information associated with the transaction as reasonably necessary to fulfill the order, provide customer service, maintain business records, and comply with applicable legal and accounting requirements.
6. Data Security
We take reasonable measures to help protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
8. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including rights to request access to, correction of, or deletion of certain personal information.
You may also contact us regarding questions about how your information is handled.
To make a privacy-related request, please contact us using the information below.
9. Children's Privacy
Our website and services are not directed toward children under the age required by applicable privacy laws. We do not knowingly collect personal information from children in violation of applicable law.
10. Third-Party Services
Our website may use third-party services to provide payment processing, shipping, website functionality, analytics, security, or other business services.
These third parties may process information according to their own privacy policies. We encourage customers to review the privacy policies of third-party services when appropriate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.
When we make changes, we will update the "Last updated" date displayed at the beginning of this policy.
12. Contact Us
If you have questions about this Privacy Policy or how Panvor handles personal information, you can contact us:
Panvor
1413 NE 23rd St
Winston-Salem, NC 27105
United States
Email: contact@panvora.us
Phone: +1 (762) 499-7817