At Panvor, we want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return within 90 days of receiving your order.

1. 90-Day Returns

You have 90 days from the date you receive your order to request a return.

To request a return, please contact us using the email address provided below. Please include your order number and the reason for your return so that we can assist you.

2. Return Shipping

Panvor covers the cost of return shipping.

Customers do not need to pay return shipping costs for an approved return. We will provide the necessary return instructions after your return request has been reviewed.

3. Condition of Returned Products

Returned products should be in their original condition and should not have been used, damaged, or altered after delivery.

Products that are returned in a condition that prevents them from being resold may not qualify for a refund.

4. Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.

We will review the issue and provide instructions for resolving the problem. Panvor will cover the return shipping cost for approved damaged, defective, or incorrect items.

5. Refunds

Once your returned product has been received and the return has been approved, we will process your refund.

Refunds are processed within 7 business days after the return has been approved.

The refund will be issued to the original payment method used for the purchase.

After the refund has been processed, the time required for the funds to appear in your account may depend on your bank or payment provider.

6. How to Request a Return

To start a return, please contact Panvor with the following information:

• Your full name
• Order number
• Product you wish to return
• Reason for the return

We will provide the return instructions and next steps.

7. Contact Us

For questions about returns or refunds, please contact us: