Panvor ships handmade pet products to customers within the United States.

We process orders during our regular business hours, Monday through Friday, excluding weekends and applicable holidays.

1. Order Processing

Orders are generally processed within 1–2 business days after the order is placed.

Business days are Monday through Friday. Weekends are not included in the handling time.

2. Order Cut-Off Time

Our order cut-off time is:

Orders placed after the daily cut-off time may begin processing on the next business day.

3. Delivery Time

After an order has been processed, the estimated transit time is 2–4 business days.

Delivery times are estimates and may vary depending on the destination and circumstances affecting transportation.

4. Shipping Area

Panvor currently ships within the United States only.

5. Delays

While we work to process and ship orders within the timeframes stated above, delivery may occasionally take longer because of circumstances outside our control.

Such circumstances may include carrier delays, severe weather, transportation disruptions, or other events that affect delivery.

6. Incorrect or Incomplete Address

Please make sure that your shipping address is complete and accurate when placing your order.

If you notice that your shipping information is incorrect, please contact us as soon as possible.

7. Tracking Information

When tracking information is available for your order, it may be provided to you after your order has been shipped.

8. Questions About Your Order

If you have a question about the status or delivery of your order, please contact Panvor using the information below.